You can apply for your Easyrider card throughout the year. The cut-off date for requests is the 1st of each month and the benefit will be available from the 1st of the following month (e.g. requests received by 1st November will be valid from 1st December with salary deductions commencing from December's pay). We will email you to confirm when you can collect your card from the Nottingham City Transport (NCT) Travel Centre, Old Market Square, Nottingham.
The cost is spread over 12 monthly instalments deducted from your net pay. When your card is due to expire we will contact you to advise that unless you request cancellation, your card will automatically be renewed for the following 12 months. We will also notify you if your instalments will increase due to a price increase imposed by NCT.
If you would like to cancel your Easyrider card you must complete an online benefit selection form and where possible we will arrange cancellation from the end of the month (10 days notice is required to enable us to cancel this travel card). You must return your cancelled travel card to the My Benefits Team on the 1st of the month, or the next working day if the 1st falls on a weekend or Bank Holiday. If your travel is loaded onto your Staffcard, this will be removed automatically on the cancellation date.
From 1st March 2022 Nottingham City Transport will be reinstating the 10% cancellation/administration fee for all cancelled travel.
This includes employees leaving Nottingham Trent University.
Any application for a refund must be made within 12 months of the purchase date.
Please see the refund policy document for more information.
Can I pause my card?
With effect from 1 August 2020, NCT removed the option to pause your card. If you have already paused your card then this will remain in place and you will be able to add any unused travel on to your card once you start travelling again. Your days will start counting down again from the first date you use your card again, which will set the new expiry date. Don't forget that your monthly deductions from pay will continue but you will not need to renew your travel card until you have used up the additional days.
If you are leaving NTU you must notify us by email and indicate whether you wish to either:
Lost, Stolen or Damaged Cards
If your card is lost or stolen you must contact NCT immediately on 0115 950 6070 and a replacement card will be issued at a cost of £3, payable by you, and your previous card will be invalidated.
Please view the NCT website for further information or contact them on 0115 950 6070 with specific travel related queries.
If you have any questions about buying or cancelling your Easyrider card please contact us