Can I cancel my NCT travel card?
You may not be returning to campus soon, so these are the options available.
1. Easyrider Anyday and Easyrider Anyday Further – if you don’t travel, you don’t need to do anything, the days simply stay on the card and don’t count down until you use the card again.
2. Easyrider Everyday and Easyrider Everyday Further – you can cancel your card and obtain a refund for any unused travel. Please complete an online benefit selection form to arrange the cancellation. NCT have confirmed there will be no cancellation fees levied during this period.
Can I pause my card?
With effect from 1 August 2020, NCT removed the option to pause your card. If you have already paused your card then this will remain in place and you will be able to add any unused travel on to your card once you start travelling again. Your days will start counting down again from the first date you use your card again, which will set the new expiry date. Don't forget that your monthly deductions from pay will continue but you will not need to renew your travel card until you have used up the additional days.
If you no longer wish to pause your card, please follow the instructions in option 2 above to cancel your card.
How do I select a new card?
If you would like to obtain a new travel card for NCT please complete an online benefit selection form.
Buying an Easyrider travel card is the cheapest way to travel on NCT, especially when you buy through NTU. Buy a week, or up to a year’s worth of unlimited travel across the NCT network and the more you buy the cheaper it is.
When you buy an Easyrider travel card through the NTU My Benefits scheme, you don't need to pay for a year's travel up front; NTU buy the card for you and you repay the cost in 12 monthly instalments deducted from your net pay.
You can also save an additional 10% on Easyrider Everyday cards and your travel will be loaded onto your NTU Staff card.