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Health Cashback Header Image

I want to know more

Enrolment is open throughout the year. The cut-off date for requests is the 1st of each month and the benefit will be available from the 1st of the following month (e.g. requests received by 1st November will be valid from 1st December with salary deductions commencing from December's pay).

If you wish to purchase cover for family members please include their details on the online benefit selection form. Once your application is processed you will receive an information pack and claim form from the providers, BHSF, by the 20th of the month, however, claims can be made for treatment received from the 1st of the month (you will need to save your receipts in order to claim).  

The cost is spread over 12 monthly instalments deducted from your net pay. You will not need to renew this benefit and instalments will continue unless you cancel your benefit or leave the University.

Cancellation or Amendment
If you wish to amend or cancel your cover you must notify us by submitting a request via an online benefit selection form. If you are leaving NTU cancellation will be effective from the last day of your employment.

Should you wish to transfer to a higher premium, for the first 13 weeks following transfer, benefits are restricted to those that would have been payable under your previous cover level (this includes treatment that commences within this period irrespective of the duration of treatment). Transfer to a lower premium is not usually possible.

95% of claims are settled by BHSF within three working days as long as all requisite documentation has been provided by you, and cash back received is paid directly into your bank account.

Please refer to the Prices and Options and Policy documents for further information or contact BHSF direct on 0121 454 3601 or email

If you have any questions about applying for, amending or cancelling this benefit please contact us.