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You can apply to join this benefit annually before 25 August and your cover will be effective from 1 October. If you have recently joined NTU you can apply within the first two months of your employment. The cut-off date for requests is the 25th of each month; a clear calendar month is required between receipt of your request and the effective benefit start/amendment date (e.g. requests received before 25th November will be valid from 1st January with salary deductions commencing from January's pay). If you are employed on a fixed term contract you are eligible to select this benefit as long as the duration of your contract enables you to commit to purchasing travel insurance for a minimum of 6 months.  You must include details of any family members you wish to purchase cover for on your benefit selection form.  Once your cover is arranged with the providers you will receive either an email, or letter posted to your home address, from them confirming details of your insurance cover.  Please refer to policy documentation for information and details of limitation and exclusions. 

The cost is spread over 12 monthly instalments deducted from your net pay. You will not need to renew this benefit and instalments will continue unless you cancel your benefit or leave the University.  

Cancellation or Amendment
Due to the nature of this benefit, cancellation or amendment is only possible if you experience a life event (examples below), or at the end of the policy year. If you wish to amend or cancel your cover you must notify us by submitting a request via a MyBenefits online form. 

Life events include:

  • Birth or adoption of child
  • Marriage or civil partnership
  • Divorce or dissolution of civil partnership
  • Death of spouse, partner or dependent child 

If you are leaving NTU your cover will end on the last day of the month that the final deduction from your pay is made (e.g. if the final deduction from your pay is made during June your cover will expire on 30 June). Please note: It is only possible to request your cover to change between Worldwide and Europe at the end of the scheme year in September, to take effect from 1 October. It is not possible to change between Worldwide and Europe cover during the policy year.

Change to Company Structure

In preparation for Brexit, Chubb will be changing its legal structure, initially to a PLC and ultimately to a Societas Europaea; please see their announcement for more information. The change will take effect from 3rd April 2018. To stay up to date with their Brexit preparations and for more information about what it means for you, refer to their website at 

Please refer to the policy documents for further information or alternatively, contact Chubb Customer Services on 0345 841 0056.